Terms and Conditions

(Updated 18.12.18) Fortem Coaching reserves the right to all marks and information used on this website and in our programmes. All rights to the content, photography and the website belong to us, or our third party content providers and are protected by the copyright, trademarks, and/or other intellectual property rights of the UK, US and other countries. We may license third parties to use the Content at our sole discretion.

All material included on our website and in our training programmes is solely for individual use and benefit and not for resale or any transfer or disposition to any other person or entity. You may not use, reproduce, modify, transfer, exploit, distribute or dispose any content for commercial purposes, nor in any manner that may compete with our business.

We reserve the right to access and monitor password-protected information, including any information which you upload or input and any information concerning your activities in relation to a service or any content, in order to fulfil our obligations, to protect or comply with our legal rights and obligations and for other purposes as set out in our privacy statement and all in accordance with the terms of our privacy statement.  We may also use cookies and similar technical tools as set out in our privacy statement to collect information about your visit to our Sites and display advertisements that may be of interest to you and for such other purposes as are set out in our privacy statement. Our privacy statement sets out further details of our use of cookies and similar technical tools together with details of how to turn those cookies on and off.

All content is made available for your general information and use and is not intended for trading purposes or to address your particular requirements. We do not represent or endorse the accuracy, completeness or reliability of any advice, opinion, statement or other information forming part of the content. Reliance upon any content shall be at your own risk.

Any content provided on the website and in our training does not constitute any form of advice, recommendation or arrangement by us (including, without limitation, investment advice or an offer or solicitation to buy or sell any security, financial product or other investment) and is not intended to be relied upon by users in making (or refraining from making) any specific investment or other decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangements made between you and any third party named in any Content are at your sole risk and responsibility.

All products and services by our company are for educational and informational purposes only. Your level of success in attaining any stated ideas or strategies in our programs or on our websites is dependent upon a number of factors including your health, skill, knowledge, ability, dedication, goals, relationships, love of other humans, and financial situation, to name a few. Because these factors differ according to individuals, we cannot guarantee your specific success or results in any area of life or any endeavour. As stipulated by law, we make no guarantees that you will achieve any specific results from our information, programs or services and we offer no licensed or professional medical, legal, therapeutic, tax, or financial advice in this program. The information contained herein cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, medical, psychological, financial or legal matters. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration and use of our programs or websites at any time, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.

SMS/Mobile Texting

When you become a customer through our sites, you provide your phone number to us and we may use your phone number to confirm orders, deliver promised ongoing training or communication, and to send text updates, promotions, videos, audios, or messages related to Fortem Coaching. You can opt-out of receiving any future text messages by simply replying to any of our text messages at any time with the word STOP. By signing up for our products or programs you hereby grant us permission to text you until you reply STOP. We do not ever sell or rent your phone number and we only communicate with you regarding relevant programs.

Where you visit, register and/or subscribe to Fortem Coaching website or related service (as indicated on the site or otherwise notified to you), these Terms (and any dispute or claim arising out of or in connection with these terms, including non-contractual disputes or claims), to the maximum extent permissible under the law of the territory that you are located in, will be governed by the laws of England and Wales and will be subject to the non-exclusive jurisdiction of the English courts.

Our Privacy Statement

Your personal information and other information is collected by Fortem Coaching (“we” and “our”) and this document explains our practices regarding the collection of information that can personally identify you and/or your company.

The data controller in relation to personal information is Fortem Coaching.

Consent to collection and use of your Information

If you give us or we hold your personal information, this indicates that you consent to our using it, and we will treat it, in accordance with this policy. We respect your privacy and the choices you make about how you want us to contact you.

We comply with the principles of the General Data Protection Regulation (GDPR) when dealing with all data received from clients, and business partners.

We collect the following types of information:

Personally, Identifying Information. We may collect personal contact information such as your name, address, company name and address, contact details including your e-mail address, employer details, and position.

Account Information. This includes shipping and billing information. We may also record any preferences you have, such as products regularly ordered and terms of payment. With this information, we can fulfill your orders and better provide you with personalised services.

Payment Processing Data We use third-party payment providers (BACS/ Paypal) to handle coaching provision payment processing data securely. In accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR) any other data is only used to process your purchase securely. In accordance with Article 6(1)(c) of the General Data Protection Regulation (GDPR), we need to retain data related to all purchases to fulfil our existing legal obligations.

Backup & Data Storage For administrative reasons, customer data and email subscription data may be passed stored securely with third party service providers located outside the EEA (European Economic Area). This is done to back up and preserve your data where it is needed to carry on offering a service to you.

Transactions. We maintain records which show the products and services you have requested and/or been supplied. Information about particular transactions is maintained in our databases in the same or similar manner as such information is maintained for transactions which are done by telephone, fax, etc.

E-mail Correspondence. Your e-mail address is used to raise and respond to issues and inquiries of all types and to keep in contact with you generally. It is also used to distribute information about us and market our products and services as mentioned below.

Uses of your personal information We will use your personal information for normal business purposes such as fulfilling purchase orders, to communicate with you about our services, the uses set out below and other uses reasonably contemplated at the time we collected the information.

We will also use it to provide you with marketing and promotional materials of, including, without limitation; our services, products, training seminars, newsletter, price promotions, events we think are useful to you.

We may also use personal information to establish a profile for you or your company, or collectively for some or all of our customers, to help us make business decisions like: product development, improve quality of customer service.

Fortem Coaching uses customer contact information to personalise the types of information you receive from us, to determine customer satisfaction with products and/or services we have provided and to improve the operation of our business delivery to you.

We will also use it for internal business purposes including: aggregating information, data warehousing and mining, cross-matching databases, and pooling data for, effective data management, to understand your needs, improving security of data, for statistical analysis, devising, deploying and measuring marketing campaigns; including but not limited to advertising, off-site advertising and targeting, email marketing and re-marketing; and other reasonable business purposes and operational efficiency improvement.

In the event of any prospective or actual merger, business sale or re-organisation we may share personal information with the other party or parties involved in the course of such merger, business sale or re-organisation negotiations or processes and transfer such personal information to the merged entity or any member(s) of it, the business acquirer or the relevant party(ies) following reorganisation.

By giving your personal information to us you unambiguously, freely and with full knowledge of what we may use your personal and other information for, agree that we may collect and use such personal information and other information in accordance with the terms and conditions of this policy. Where the law requires you to opt-in before we can use your personal information for any particular purpose we will not use your personal information for such purpose unless you give opt-in consent for it.

Retention of your Information The personal information you provide is retained for only as long as there is a legitimate business, insurance or legal requirement to do so. We may store your personal data for up to 10 years. We may remove information when it becomes out of date or inaccurate or when properly requested by you (subject to any legal duty we may have to preserve it).

Protection of your information We protect the personal information you share with us. Access to your personal information is limited only to our employees, and/or authorised third parties who need it for or in relation to the purposes referred to in this Privacy Policy including, without limitation, third-party contractors. To prevent unauthorised access, maintain data accuracy, and ensure proper use of your information, we and our IT contractors and sub-contractors have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Third parties and your Information Except as specifically described in this Privacy Notice Policy, we will not, without your specific prior consent, sell, trade or transfer your information to third parties other than authorised third parties (such, for example, contractors operating our IT services) and others involved in the supply and distribution chain (e.g., vendors, suppliers), which may need access to some of your personal information. For example, if we ship an order to you, we must share your name and address with a shipping company. We oblige such third parties to comply with our privacy policy and limit their access and use of your personal information. If you have any questions relating to the transfer of your personal data to the third parties described in this Privacy Notice Policy, please contact us at:  info@fortemcoaching.co.uk

Disclosures required by law  Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate governmental or regulatory authorities under applicable law or regulation. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to cooperate with law enforcement investigations. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.

Children’s Privacy We do not knowingly collect personal information from individuals under the age of 18.

Accessing, rectifying, blocking and Updating Information Please notify us of any changes in your name, address, title, telephone number or e-mail address. You can correct your personally identifiable information yourself by contacting us with a request for your change. You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes (including company bookkeeping), we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the position is verified to our satisfaction.

You may also ask for a copy of the personal information we hold about you/your company, at no additional cost.

If you have any questions relating to this Privacy Notice Policy or relating to the transfer of your personal data, please contact us using the details below.

If you do not agree to this Privacy Notice Policy, please do not provide us with your information. We reserve the right to change the Policy intermittently at our absolute discretion.

Contact Information

Fortem Coaching

Email:info@fortemcoaching.co.uk

Phone Number: 07825 094 080

Cookie Policy

Fortem Coaching (“us”, “we”, or “our”) uses cookies on www.fortemcoaching.co.uk(the “Service”). By using the Service, you consent to the use of cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you. Cookies can be “persistent” or “session” cookies.

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising. We use both session and persistent cookies on the Service and we use different types of cookies to run the Service. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

You can learn more about cookies and the following third-party websites:

AllAboutCookies: http://www.allaboutcookies.org/

Network Advertising Initiative: http://www.networkadvertising.org/